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How easy is your church to find? Are there clear
directions in the yellow pages? On church brochures? Signs on
the street?
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What kind of greeting or interaction do people have in the parking
lot and on their way into the church?
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What kind of interactions do people have with official
greeters and ushers? Are greeters and ushers prepared to share
information on child care, Sunday school classes, and special services
offered (like large print bulletins)?
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What kind of interactions do people have with those they meet
in the hallways, in the classroom, in the fellowship area, and in the
sanctuary?
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Do visitors feel an immediate acceptance or a conditional
acceptance from those they encounter? Can a single parent make it
through Sunday morning without being asked where his or her spouse is?
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What message do people receive from the physical facilities,
including the restrooms?
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Do the persons in charge of child care convey security and
warmth both to the children and their parents?
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How much are people helped to feel at ease in classes?
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How easy is it for a stranger to follow the order of
worship?
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Do announcements and other sharing during worship cause the
stranger to feel included or excluded?
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What does the worship service convey to persons who did not
grow up in a church?
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How are people greeted at the end of the church service or
Sunday school class? Are there people who come across as potential
friends to new people? Are lunch or brunch invitations frequently extended
to visitors?
