Worship Survey

The majority of churches in North America are seeking ways to make worship services more attractive to younger members and to the unchurched, while continuing to meet the needs of older members.  The process is not an easy one!  How welcoming do people find your church?  How open are people to a variety in worship?  

One of the best ways to find out is by surveying those in attendance.  While the results won't tell you how people outside of the church feel, a carefully done survey can provide valuable information.  Modify the survey below as needed for your church.  Don't ask people to put their names on the survey, but do categorize results by age as well as by total.

Worship Survey

Our church is at work identifying ways to improve our worship services.  Your thoughts and opinions are needed.  Return the survey by placing it in the offering plate or by bringing or mailing it to the church office.  

Please check your age range:
        _____ under 18  ____ 18-30  ____ 31-45   ____46-65  _____ 66 & over

Overall

1.  Please check as many as apply:

___ The worship service normally starts on time.

___ The worship service normally ends on time.

___ The worship service flows smoothly from one activity to the next.

___ The bulletin is easy to follow.

___ A visitor could have trouble following our worship service.

___ The temperature for worship is comfortable.

___ The lighting for worship services is adequate.

___ I can hear the ministers and other worship leaders clearly.

___ Our church provides an attractive setting for worship.

___ Music in our church is of high quality.

___ Our church has a healthy balance between traditional and more contemporary music.

___ Sermons in our church are of high quality.

___ Sermons in our church speak to the issues I face in my daily life.

___ Instructions for communion are always clear.

___ Children have adequate involvement in our service.

___ Our service has enough congregational involvement.

___ Lay persons who help with the service have received adequate training.

___ What improvements would you like to see in our worship services?

___ _____________________________________________

___ _____________________________________________

___ _____________________________________________

Hospitality

2.  Please check as many as apply:

___ It is important to me that our church be known as a friendly church.

___ My own experience is that we are a friendly church.

___ The ushers make me feel welcome.

___ The greeters make me feel welcome.

___ I think that I do a good job of greeting visitors and members I do not know well.

___ I sometimes find myself avoiding talking to visitors and members I do not know well.

___ I need more training or instruction to do a better job responding to visitors and members I do not know well.

___ I find myself not wanting to greet people I don't know.

___ In the past year, I have invited visitors to share a meal with my household either at home or at a restaurant.

___ I would be open to having visitors share a meal with my household either at home or at a restaurant.

___ I would feel more welcome if ___________________________________

        _________________________________________________________

___ Visitors would feel more welcome if ______________________________

         _________________________________________________________

Variety

3.  There are many ways in which greater variety can be added to our services of worship.  Please go through the following list of possibilities and indicate your feelings about each using these symbols:

            L   =   I LIKE this possibility
            OK  =   This possibility is OK with me if it is helpful to others
            N   =   I would prefer NOT to have this

       
___ Occasional drama or reader's theater instead of a sermon.

___ Occasional drama or reader's theater in addition to the sermon.

___ Occasional video & interpretation instead of the sermon.

___ Occasional video in addition to the sermon.

___ More use of contemporary music.

___ More use of simple praise songs.

___ More use of traditional hymns.

___ Having an occasional music team that included a keyboard and a couple of other instruments.

___ Having occasional liturgical dance.

___ Having a classical music trio, quartet, or quintet on an occasional basis.

___ Having a gospel music group on an occasional basis.

___ Have clowning on an occasional basis.

___ Dividing into small groups for prayer during worship on an occasional basis.

___ Having an occasional service that has a very different format such as a longer drama or cantata.

___ Other: ______________________________________________________

___ Other: ______________________________________________________

You are free to reproduce this questionnaire for use in your own congregation. Thank you for giving credit to New Life Ministries, www.NewLifeMinistries-NLM.org 

New Life Ministries resources that may be helpful to you in improving your worship services include:

See other self-assessment tools.

 2000-2008 New Life Ministries (www.NewLifeMinistries-NLM.org). All Rights Reserved.
(see information on our copyright policy)

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